Microsoft Nigeria If you have unique experiences, skills and passions-and we believe you can bring them all to Microsoft for a rich, rewarding career and lifestyle that will surprise you with its breadth and potential. Just imagine the excitement and satisfaction of what you can do, where you can go, and the difference you can make with the resources of Microsoft behind you.We are recruiting to fill the position below:Job Title:Account ExecutiveJob DescriptionAccount Executive (Q1: Managed) is responsible for driving an intentional end to end sales model, designed to drive predictable Customer business outcomes. Account Executive own the Services business in a 1:10 relationship with the Customer, and is responsible for driving a balanced portfolio of MCS and Premier revenue in their account.They orchestrate and drive deal pursuits by focusing on packaged repeatable solutions, and fixed scope offerings across multiple customers.They drive Cloud conversations with BDM’s and packaged solutions with TDM’s throughout the organization. The ability to prioritize their time, drive opportunities that are mapped to the Customer’s business agenda and aligned to Megatrends and Microsoft Priority Areas is key.Account Executives display leadership in internal and external orchestration of Microsoft team account strategies, develop account strategy and growth plans, and provide accurate opportunity close plans dates to support forecast data to the business.The Account Executive Services (Q1: Managed) is the end to end Services account relationship owner for our top 2100 tier Microsoft customers.The Account Executive Services (Q1: Managed):Aligns deal pursuit around packaged repeatable solutions, and fixed scope offerings across multiple customers. Drive Cloud conversations with BDM’s, horizontal packaged solutions with TDM’s, solutions aligned with MegatrendsManages deal process end to end and engages internal teams effectivelyDrives packaged repeatable solutions and fixed scope offerings to closureDrives 40% opportunity close rate by having precise close plans in place for all active opportunitiesDrives excellence in sales execution: opportunity qualification, opportunity level forecast recommendations of + 5%, consistent execution of Microsoft Sales Process, Partner integration.Drives revenue attainment NWS, MCS billed, Premier.Develops high quality, account plans, mapped to Customer budget cycle and aligned with EPG teams. Strategies are based on customer’s business priorities and drive Microsoft solution scenarios with accelerated revenue growth over timeEstablishes Conditions of Satisfaction, review with customer via Executive Business Reviews inclusive of MCS and Premier involvement.Coordinates with EPG Account Manager on customer review rhythm via Executive Business Reviews.Is skilled in working across business segments in establishing account profiling, setting priorities, and ensuring effective alignment with Enterprise Partner Group (EPG), Specialist Team Unit (STU) , Services Sales Manager (SSM), Solutions Specialist (SSSP), Mega Deal Team, Enterprise Architect,( EA) and Technical Account Manager (TAM) to prioritize and align account activities.Able to ensure that Services Growth Strategies for Enterprise Services, Consulting and Premier (in the Account Planning Portal) are updated by end of Q1 and information is current based on a rolling 6 month cycle, enter all services opportunities for all Services managed accounts in CRM.Responsible for contributing to SMSG's growth commitment by 100% attainment of revenue based incentive (RBI) objectives, achievement of quarterly revenue targets and full year Premier billed revenueAble to ensure that all Services actions positively contribute to the customer and to Relationship Management Score (RMS) by account. Drive Customer and Partner Experience indicators in all accounts.Business Management:Responsible for driving highly intentional sales approach, with customer to drive predictable customer business outcomes. Drive deal Pursuit Strategies to defined repeatable solutions with some customization driving the customer’s business agenda. Develop revenue growth plans by selling a balanced portfolio MCS, Premier, and New Work Sold.Responsible for strategy, planning, marketing/positioning, developing appropriate value propositions and crafting and selling solutions mapped to customer business outcomes. Responsible for a balanced portfolio of (Enterprise Strategy, Global Delivery integration, Microsoft Consulting Services (MCS) Invoiced Revenue, New Work Sold (NWS) and Premier Billed Revenue into assigned accounts.Ensure that Services Growth Strategies for Enterprise Services, Consulting and Premier (in the Account Planning Portal) are updated by end of Q1 and information is current based on a rolling 6 month cycle, Enter all services opportunities for all Services managed accounts in CRM.Provide monthly opportunity level forecast recommendation supportingClose 90% or greater of committed opportunities within the targeted month, while managing pipeline exceptions to <2%.Ensure T12 activities for all Premier renewals for maximized ontime agreement renewal.Relationship Management:Develops relationships with BDM’s and TDM’s across the customer organization. Drive Cloud conversations with BDM’s and packaged solutions with TDM’s. Drive sales scenarios through understanding the customer, the industry, and the competitionMap customer business needs to Microsoft solutions providing a differentiating value propositionDevelop quality Account Plans mapped to customer budget cycle, aligned with EPG teams, inclusive of pursuit strategies and revenue growth over time, reviewed with the customer annually. Review with Sales Management quarterlyEstablish Conditions of Satisfaction (COS). Coordinate with EPG Account Manager on customer review rhythm via Executive Business Reviews (EBR). Ensure account and/or contact level COS are referenced and reflected in engagement level COS for both Microsoft Consulting Services and Premier In your assigned accountsUses customer business reviews to identify customer strengths or gaps, and finds additional ways in which the Services team can add value and enhance customer satisfaction. Ensure that all Services actions positively contribute to the customer and positively contribute to Relationship Management Score (RMS) by account.Drive Customer and Partner Experience indicators in all accounts.Opportunity Management:Opportunities are aligned to megatrends and focused on strategic priorities.Propels a balanced portfolio of opportunities across Priority Areas.Achieve Minimum Close Rate and PreSales ROI by improving deal qualification process.Maintain a healthy pipeline to ensure appropriate velocity and coverage to meet quota. Prepare for regular pipeline reviews to ensure you can articulate the health and quality of your pipeline, learnings from wins and losses, and escalations for opportunity resources to improve win rateOwn the sales cycle for Services opportunities endtoend by managing opportunities through the Microsoft Sales Process (MSP).Execute MSP with discipline across the sales lifecycle for all opportunities.Qualify opportunities to the highest standards of excellence from MSP.Participate in the Opportunity Review Board (ORB) for deals > 1 Million to improve opportunity qualification and close rates. Complete SMSG Win/Loss assessment for ORB/DRB opportunities and share key learnings on a monthly basis.Enter all new/renewal opportunities into CRM and ensure data is complete and up to date on an annual basis during Q1 for renewals/weekly.Planning Management:Align with Enterprise Partner Group (EPG), Specialist Team Unit STU) leads, Services Sales Manager (SSM), Services Solutions Specialist (SSSP), Enterprise Architect,( EA) and Technical Account Manager (TAM) to prioritize and align account planning and activitiesParticipate in Creating Opportunities Through Account Planning (COTAP) workshops as available in your local geography to align with EPG account teams to effectively plan Services Sales strategy for key accounts.