VoIP Core Network Specialist at Vodacom Business Nigeria

Vodacom Business, a wholly-owned subsidiary of the Vodacom Group, is a leading pan-African corporate connectivity and telecommunications provider that has brought affordable and reliable connectivity to Africa since 1992. In that time, we have built strong relationships in the sectors that are driving the continent’s economic growth; helping them stay connected across Africa, and to the rest of the world.Job Title: VoIP Core Network Specialist - 0506/OPS/VCNS/NIGLocation : Lagos Vodafone Lagos Office   Purpose:The VoIP Network Specialist will provide overall network design and operations support for a broad range of requirements with a primary focus on Voice over IP (VoIP) -based products and services. This employee will support installation, configuration, maintenance and usage of VBN’s core VoIP infrastructure. He shall also liaise with VBN’s suppliers and vendors and act as a final point of contact for VoIP related issues in collaboration with Network Operations, engineering and product design as required.Responsibilities:Build, upgrade, integration, optimize and  operate the core of the VoIP platform for  VBN‘Own’ the  VBN VoIP core infrastructure (C4 & C5 Voip switches, Session border controllers, billing platform, transcoders, Media servers, etc) and ensure consistent up-time  and performance of the infrastructureImprove on ‘uptime’ on infrastructure by ensuring adequate backup on devices for components of the VoIP core.Carry out third -level troubleshooting on escalated VoIP issues including compatibility, performance and quality of service for customers when required.Lead the installation, testing, troubleshooting, monitoring and support different VoIP equipment in VBN lab and production network.Ensure integrity of billing on the VOIP platform – with interconnect partners as well as clients.Design and implement  disaster recovery process and procedures for Voice networkGenerate reports to assist in review, analysis and evaluation of deployed solutions and in the design of new technology solutions.Work closely with other VBN departments / units on projects related to the design, development, deployment, monitoring and evaluation of new products and services -Validate bespoke solutions generated  by Solutions Architecture and Provisioning teams.Implement proof of concepts and derive results from consistent testing methodologies focusing on capabilities of new VoIP products.Recommend and justify optimisations, enhancements and upgrades on the core of the VoIP system as may be required.Ensure that technical documentation associated with the VOIP core network is updated regularly and is readily accessible whenever required.Develop and maintain supporting documentation highlighting best practices for the VoIP system.Ensure that the VoIP system is secured and protected from intrusions that could lead to outages or a  severe loss of revenue.Adhere to defined Change, Problem and Incident management processes.

Apply at https://ngcareers.com/job/2017-06/voip-core-network-specialist-at-vodacom-business-nigeria-413/