Vacancy for Customer Service Manager at Titilayo Odus & Co Ltd

Job Responsibilities:Maintains customer satisfaction by providing problem-solving resources; managing staff.Job Duties:Accomplishes customer service human resource objectives by recruiting, training, assigning, and disciplining employeesCommunicating job expectations and enforcing policies and procedures.Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviewsMeets customer service financial objectives and initiating corrective actions.Determines customer service requirements by maintaining contact with customers and analyzing information and applications.Maximizes customer operational performance by providing help desk resources and technical adviceAccomplishes information systems and organization mission by completing related results as needed.

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