Store/Inventory Officer at Management Alternatives Limited

Management Alternatives Limited - Our client, a direct ICT channel of the MTN Enterprise Business Unit trading on MTN Nigeria SMEs products and services. As part of its consolidation and expansion effort for its operation in Nigeria, MAL is recruiting competent and qualified personnel to be outsourced to the client organization for the below positionJob Title: Store/Inventory OfficerReference Code: MAL/MTN ENTERPRISE SME-SDC/SIO005Location: EnuguDepartment: FinanceReports To: Finance ManagerSummaryUnder the supervision of the Finance Manager, the store /inventory control will be in charge of organization entire store, supervise the retail organization staff, meet customer needs, plan and coordinate sales, merchandising and budgeting. S/He will supervise the general operations of the store, making sure it runs smoothly, clearly and meets any budget or sales goal.Also making sure the store is properly stocked, clean and in proper working order.Essential Duties and ResponsibilitiesManagement of entire store operations by initiating, coordinating and ensuring compliance with operational policies and procedures.Ensure that all sales are accurately documented at all units and summary of activities reported to you on a weekly basisDevelop strategies to increase pool of customers, expand store traffic and optimize profitability.Ensure high levels of customer satisfaction through exceptional service.Maintain outstanding store condition and visual merchandising standards.Responsible for monitoring and tracking of inventory by ensuring store has the right amount of stock to meet customer needs as well as prevent overstocking.Report on buying trends and customer needs as well as innovative ideas to increase sales.Effective management and resolutions of all customer and staff grievance and complaints.Ensure all staff are proficient in the use of the automated sales/inventory recording systemRegularly check on sales associate and report on activitiesWork with accounting unit to conduct regular audit of products and sales activitiesFollow up with sales associates to ensure that ordered products/services are delivered to the customers on time and in good condition and qualityResponsible for weekly reporting of unit activities including sales and inventory information to the General Manager through the Chief AccountantResponsible for sending customer feedback to Management in terms of pricing, sales, inventory, logistics, service etc.

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