Service Level & Vendor Management Coordinator at MTN Nigeria

MTN is the largest provider of mobile network access and ICT solutions in Nigeria, connecting whole communities with each other and with the rest of the world.In 2001, MTN Nigeria was one of the first telecom operators to receive a GSM licence from the Federal government. Since then, we have led the growth in the voice market and today, we offer an integrated suite of communications products/services, including mobile voice and data, digital and mobile financial services as well as enterprise services to SMEs, public sector and corporate clients.At the heart of our company’s operations are a diverse group of committed men and women, who enjoy a work experience and culture that is challenging, dynamic and rewarding, guided by our core values of Leadership, Innovation, Integrity, Relationship and a Can-Do attitude.We were the first Nigerian company to be certified as an Investors In People (IiP) Gold company, which speaks to the depth and impact of our people management practices. It is also a reflection of our commitment to making MTN a Great Place to Work for our employees.With over 60 million customers, MTN is also the largest subsidiary of the MTN Group, a global brand spread across 22 countries in Africa, Asia and the Middle East.Division: Information SystemsCore purpose of the JobTo ensure proper vendor performance management are delivered in all services for current and future agreed needs of the business in a cost effective manner.To ensure aligned service level management practice for the organization to cater for all deliverables geared towards achieving business objectives Job SummaryEnterprise Financial Health translating revenue growth formula & objectives into results New business growth from data access, ICT & Digital to sustain and complement traditional revenuesBusiness growth, value created & cost-effectiveness achieved by process optimization, new initiatives and improved operations/ways of work etc.Value created by increase in customer base and product sales for products and services.New business opportunities from products launched, sector/market growth, product/process innovation, process reviews/audit close-out etc.,Impact include positive companywide engagement indicesBenefits accruing to MTN/Telecom industry from specific actions. Benefits can be in form of contributions during stakeholder workshops etc. Deliberate ecosystem management to achieve business objectives (value creation), brand value & corporate positioningSpeaking in complete candor at all times, being completely accountable, driving a collaborative work culture, getting the job done with Company Pride & Passion thereby enhancing MTN’s profile as employer of choice. Job ConditionsNormal MTNN working conditions.May be required to work extended hours Note: Multiple applications are not allowed.

Apply at https://ngcareers.com/job/2017-06/service-level-vendor-management-coordinator-at-mtn-nigeria-685/