Sales/Marketing Manager at Management Alternatives Limited

Management Alternatives Limited - Our client, a direct ICT channel of the MTN Enterprise Business Unit trading on MTN Nigeria SMEs products and services. As part of its consolidation and expansion effort for its operation in Nigeria, MAL is recruiting competent and qualified personnel to be outsourced to the client organization for the below positionJob Title: Sales/Marketing ManagerReference Code: MAL/MTN ENTERPRISE SME-ENSDC/SMM010Department: SalesReports to: Managing DirectorSummaryUnder the supervision of the General Manager, Sales/Marketing Manager will work to improve the organizations market position and achieve financial growth.This person will provide in depth support in defining long-term organizational strategic goals, build key customer relationships, identify business opportunities, negotiate and close business deals and maintain extensive knowledge of current market conditions.Essential Duties and ResponsiblitiesAccountable for overall sales/business performance in the unit.Develop and execute the marketing and sales plan, including sales targets and form strategic relationships with key customers, and stakeholders.Generate sales monthly, weekly and annual sales report for the OrganizationManage the company’s own retail outlets and manage a direct sales team to drive sales outputRepresent and promote the company’s image in the industry and community.Develop and execute marketing initiatives to promote the company’s offerings to its target market.Maintain a hitch-free delivery to the customers and strive to resolve complaint within 24 hours, if they arise.Monitor stock levels of customers for prompt replenishment, to avoid stock-outs.Coordinate marketing event/promotion to create awareness and enhance sales volume.Motivate staff by leading through example, resolving conflicts and driving business performance.Provides product line budget requirements into the business unit annual operating plan.Develops all aspects of the marketing mix to ensure the successful launch of new products throughout the subsequent lifecycle.Drives pricing activity throughout the product lifecycle.Drives available marketing resources and uses those resources appropriately and as needed.Protects intellectual property of the organization, and works with legal counsel and engineering to ensure asset protection.Uses market research capabilities to plan for and implements an appropriate approach based on the understanding of the organizations target market and competitors.Drive improvement of customer satisfaction and solves elevated customer issues in relation to product.Recommends marketing process changes that will improve Organizational ProductivityDevelops work plans for Marketing/Sales Associate and Customer Relations Officers to deliver product line results; provides guidance and direction on problems and issues; delegates work assignments considering employee skills and development needs.

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