Sales Operations Manager, SSA at GE Nigeria

GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.We are recruiting to fill the vacant position below:Job Title: Sales Operations Manager, SSAJob ID: 2929747Location: LagosJob Type: ExperiencedJob Function: SalesBusiness Segment:  Energy Connections Grid SolutionsRole SummaryThe Sales Operations Manager, SSA is a regional position providing centralized leadership and support for the coordination, harmonization, and support of Sales Force processes, methods, tools, best practices and key performance indicators for their respective Region.Essential ResponsibilitiesProvide analysis and reporting for Region ManagementDay to day interaction with and support of the Global and PL Sales Operations colleaguesCoordinates the monthly pipeline review process and preparation of the Region Monthly and Quarterly Business Reviews (MBR/QBR)Prepare monthly, quarterly and yearly commercial performance reportingSupport the implementation and planning of various projects in the Alstom Grid Management CycleImplement & Coordinate relevant Sales Management Processes & Tools for the RegionPerform CRM Champion activities for the Region including CRM user management, user training and coaching, 1st level user support for Region CRM users and change managementOther tasks as directed by ManagementNetwork & Links:Internal: Regional Sales & Marketing Leader, PL Commercial Team, Key Account Management, Sales Force Controller, EC Regions Sales Operations Managers, Central and Regional marketing teams,Major ResponsibilitiesCRM Champion Promoting adoption & evolution, front line User Support, Training, and AdministrationSupport Monthly Pipeline Reviews and Op RhythmEnsure Monthly reporting to Sales Force management and Leadership on Order Intake performance analysis via Monthly Pipeline ReviewsContribute towards Leadership Monthly & Quarterly Business ReviewsAnalyze & verify the consistency of the Order Intake 3-Month ForecastIdentify main underperformance PLs/Countries and recommended correctives actions where applicableEnsure the implementation of ad-hoc sales performance analyses for Sales Force ManagementMonitor data accuracy and quality in SPEAK, provide suggestions to SPEAK Champions community for improvementOrganize and coordinate the Objectives Setup exercise (TYP, FCST1, etc.)Analyze Region performance through Salesforce Non-Financial KPIsSupport the design, development, implementation and coordination key sales management processes & tools for the sales force (Sales Efficiency Models, Key Account Plans, Segment Reviews, Sales Performance KPIs, CRM Data Quality Templates, etc.)Provide consistent metrics to understand and improve business performance and productivity (sales efficiency and effectiveness)Comply with Quality Procedures, work instructions and ProcessesReport or resolve any non-conformances and process in a timely manner 

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