Retail Sales Manager at UnoCasa Limited

UnoCasa Limited - Our team comprises vibrant individuals who are passionate about providing strategic human resources support to businesses. Our drive is business success and because we know a chain is only as strong as its weakest link, we engage your team to ensure weak links do not exist.We are recruiting to fill the position below:Job Title: Retail Sales ManagerLocation: LagosJob DescriptionLiaise with clients in all areas of sales including but not limited to product information, information on special discounts, new products, services etc.Provide effective, efficient and prompt service delivery to customersOffer advice to customers and deal with customers complaintsMonitor, replenish and clean sales display areasUtilize product knowledge when dealing with customersProcess paymentsSupervise subordinatesManage and motivate team mates to ensure sale opportunities are maximisedEnsuring Visual Merchandising is in accordance with brand specificationsMonitoring and Managing stock levels as well as ensuring tight stock controlsAnalysing sales figures and forecasting future sales through data interpretationCustomer relationship managements - creating profiles, maintaining contacts and giving updates on product arrivalsMaintaining accurate customer data using information technologyEnsuring standards for quality, customer service and health and safety are metResponding to customer complaints and comments;Training new team members on products, services and company policiesMaintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doingSupporting Sales teams to close sale transactions 

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