Restaurant Manager at So Fresh Neighbourhood Market

So Fresh Neighbourhood Market is Nigeria's number one premium healthy food brand, that provides fresh, good, clean nutrition and promote a healthy lifestyle. At So Fresh, we believe food should be fresh and close to nature as possible, hence we create fresh, tasty, yum, organic, nutritious and healthy food choices.We are recruiting to fill the position below:Job Title: Restaurant ManagerLocation: NigeriaJob DescriptionPlanning:Organise and oversees the day to day operations and efficient functioning of all units within the outletConducts weekly operations meeting within a reasonable and convenient time for all staff.Liaises with suppliers, distributors, vendors and other service providers to the store.Administrative and other duties:Ensure strict compliance with service protocolsEnsures strict compliance to Food Safety and Quality StandardsEnsures strict compliance to dress code, good hygiene standards and general outlook among staff.Generate and sends daily, weekly and monthly reports (sales, stock, audit, and required reports)Facilitate minor repairs involving the generators, air-conditioning, refrigeration units and other equipment.Reports major repairs and maintenance work to the Facility Manager & follow up to ensure job is done.Managerial:Ensures daily store opening/closing times and procedures are strictly followed.Delegate tasks; following up on work resultsMaintains store staff job results by coaching, counselling and disciplining employeesEnsure orderliness, routine cleaning and good hygienic conditionResponsible for job sequencing, delegation, workplace scheduling, coaching and mentoring of employeesCustomer Service:Ensures an organised, beautiful, and comfortable shopping environment for customers to have an enjoyable shopping experience.Be available to promptly attend to customers in the outletPromptly attends to customer enquiries and complaintsProtect employees and customers by providing a safe and clean environmentIdentifies current and future customer’s requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.Constantly interfacing with the Help Desk unit for product availability & timely delivery.Sales:Closes out cashiersReconciles salesRemit daily sales to the bankDrive Sales TargetManages prudently the outlet petty cash expenditure. 

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