Relationship Manager (RM) at Kimberly Ryan Limited

Kimberly Ryan Limited - Our client from an Insurance Broker firm is currently recruiting qualified candidate to fill the vacant position below:Job Title: Relationship Manager (RM)Location: LagosJob DescriptionsWe are looking for a Relationship Manager to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image.To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers.We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.Ultimately, you’ll maintain strong relationships with our company’s clients to boost our brand and profits in the long-run.ResponsibilitiesUnderstand customer needs and develop plans to address themIdentify key staff in client companies to cultivate profitable relationshipsResolve customer complaints quickly and effectivelyForward upselling and cross-selling opportunities to the sales teamPromote high-quality sales, supply and customer service processesAim to preserve customers and renew contractsApproach potential customers to establish relationshipsGain solid knowledge of competitors 

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