Protection/Case Management Support Officer at HIPCITY Hub

HIPCITY Hub - A registered Nigeria NGO (non-profit) organisation working on social justice and humanitarian response in both the southern and northern region of Nigeria is currently looking for volunteers and Interns for their newly opened field office in Maiduguri, Borno state - Nigeria.Applications are hereby invited for the vacant position below:Job Title: Protection/Case Management Support OfficerLocation: Maiduguri, BornoEmployment Type: VolunteerJob SummaryThe caseworker is to work directly with children, young people and families to support them to achieve change that keeps children and young people safe and improves their social, emotional, health and educational outcomes.Also ensure that protection is an integral part of programme activitiesHe/She will support in implementing gender-sensitive community-level protection activities in particular, cash for vulnerable livelihoods, protection monitoring and information dissemination and referrals guided by Oxfam’s policies and guidelines for managing information and relevant professional standards in protection work.Proficiency in Microsoft Office.The post holder roles is aimed enabling vulnerable people to participate fully in their social and economic life and build stronger, more sustainable and inclusive communities in Project communities.Deliver accountable and collaborative casework that respects the culture and context of each child, young person, family and community and is based on timely sharing of accurate information to ensure that the support meets their identified needs.Undertake assessment / investigation and on-going family work to identify and address safety and risk concerns for children and young people.Model ethical and curious casework that is responsive to the changing needs of children, young people and families.Build relationships within practice and legislative frameworks to create change in families and keep children and young people safe.Engage family members of survivors’ and empower them with skills to help survivors’ cope.Engage clients to capture stories, needs and concerns, and communicate on available services.Facilitate referrals to critical services meeting survivors’ needs.Provide individual counselling to survivors’Coordinate with a range of actors to ensure that safe and confidential services are made available and access to survivors of GBV and vulnerable individuals.Assist in facilitating group PSS activities at safe spaces and in the community.Conduct quarterly activity review sessions with beneficiaries to identify what activities are working and what activities need to be improved.Perform other duties as assigned.Develop and maintain networks and relationships with key stakeholders to deliver appropriate services for children, young people and families.Provide, coaching, advice and support to less experienced caseworkers and participate in training and orientation activities. 

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