Translators Without Borders (TWB) envisions a world where knowledge knows no language barriers. The US-based non-profit provides people access to vital knowledge in their language by connecting non-profit organizations with a community of language professionals, building local language translation capacity, and raising awareness of language barriers. Originally founded in 1993 in France (as Traducteurs sans Frontières), TWB translates millions of words of life-saving and life-changing information every year.The mission of Translators without Borders is to provide people with access to vital knowledge in their language. We do this by building language technology, increasing language translation capacity at a local level, providing language and simplification services that are culturally appropriate, accessible and open source, and raising awareness globally of language barriers.We are recruiting to fill the position below:Job Title: Pictorial Communication OfficerLocation: Maiduguri, BornoHours: Full-time Travel: some travel in northeast Nigeria Contract length: 6 months, with a possibility of extensionReporting to: Accountability to Affected Populations SpecialistBackgroundTWB has been researching language barriers in the response since July 2017, identifying critical gaps:One third of internally displaced people lack information in their language: Hausa is not enough.Widespread communication gaps compromise data quality.Reliance on written communication excludes vulnerable groups.To address these gaps TWB has been working in northeast Nigeria since April 2018 bringing innovation language and communication services to humanitarian actors.TWB’s program strategy focuses on these five areas:Collect data to inform communication strategies. In such a diverse language community, language data is key. TWB maintains a dashboard of language data and supports data collection and analysis. We test comprehension to provide guidance on communicating with a specific group.Promote accountability through two-way communication in the right languages. TWB helps tailor community feedback mechanisms to the language and communication needs of the most vulnerable.Reduce confusion with multilingual terminology databases. Agreed terminology in key languages supports consistent, accurate translation and interpreting. TWB’s sectoral glossaries are available for free on a mobile web app with offline and audio capability.Train interpreters and field workers. Training in the basics of interpreting limits information loss and aids confidential, ethical support services. Language training for data collectors and program staff promotes data quality and program impact.Improve understanding with plain language, translation, and audio. Clear content in plain language using pictures and audio benefits the widest audience. TWB provides plain language training and editing. We offer written and audio translations, and support pictorial messaging.RoleThe Pictorial Communication Officer is responsible for implementing TWB’s pictorial communication activities under the supervision of the AAP Specialist.Recognising the importance of pictorial communication in inclusive communication strategies, TWB will work with its humanitarian partners to make their communication materials more accessible to less literate individuals and nonnative speakers in ways that are locally appropriate. This will include increasing and improving pictorial communication with affected populations..ResponsibilitiesGraphic design - Illustration:Create pictorial messages and develops pictorial versions of the communication materialsImprove existing pictorial content or transcreates pictorial content as requiredEnsure that pictorial messaging is gender-sensitive, culturally appropriate and understandable, inclusive of perspectives of marginalised groups and contributes to strengthening local capacities; this includes revising designs based on community feedback.Coordination, representation and awareness raising:Cooperate with external stakeholders (TWB’s partner organizations, affected population, camp management actors) during pre-design and post-design consultationsAdvise partners on their pictorial communications strategies, including the provision of trainings about pictorial communicationRepresent TWB as required to promote for effective pictorial communication, including in coordination meetings, bilateral meetings, training or awareness raising sessions, etc.Contribute to, designs, organise or lead training sessions on pictorial communicationEvidence and impact:Contribute to TWB’s knowledge and understanding of pictorial communication in local languages and cultures, as well as of the factors influencing pictorial communication in the relevant languagesParticipate in research on pictorial messaging in north east NigeriaContribute to TWB global efforts to improve multilingual pictorial communication in humanitarian response.Others:Contribute as required to TWB’s internal and external communication such as newsletter, donor reporting, blogs, etc...As and when required contribute to funding proposals focused on pictorial messagingAny other duties as required and agreed with the line managerThe role will evolve during the course of the initial deployment as projects and activities develop so flexibility and the willingness to adapt to constantly changing circumstances is important.