Outbound Call Center Agent at Lorache Group

Lorache Group - Our client, one of the Nigerian leading Internet Service Provider (ISP), request the service of active and vibrant individual with exceptional attributes to fill the position of:Job Title: Outbound Call Center AgentLocation: LagosResponsibilitiesMake outbound calls to prospective and existing customer to provide them with information on new products, discounts and servicesExplain the merits of offered service or product to customer in a bid to help them make informed purchasing decisionsDeliver prepared scripts regarding a service or product, building up on the information as the conversation progressesRespond to questions and concerns of customers over the telephone, according to established policies and proceduresComplete records of telephonic conversations, ensuring their confidentiality and integrityDevelop workable leads by documenting information about interested customers and forward them to the sales departmentTransfer interested customers to proper channels and services provided by the company and keep tabs on the proceedingsIdentify sales opportunities by gauging industry trends and analyzing and summarizing competitor information and strategiesDevelop sales opportunities by researching and developing potential accounts and soliciting new onesGenerate revenues for the company by soliciting and obtaining orders and ensure that all customers’ accounts are developed according to company protocolsEnter customer information into the company database and ensure that it is updated periodically 

Apply at https://ngcareers.com/job/2018-06/outbound-call-center-agent-at-lorache-group-578/