Operations Manager at BBC World Service

BBC World Service - International News is at the heart of the BBC. BBC News Group employs approximately 800 staff in 98 international bureaux. It provides multimedia services to a global weekly audience of over 239 million in English and 27 languages around the clock, every day of the year. The bureaux react to breaking news, provide news updates and analysis and produce live programme output. In a highly competitive market, delivering to both UK Licence Fee payers and commercial partners, BBC News services must be reliable and consistent. We are recruiting to fill the vacant position below:Job Title: Operations Manager Job Reference: BBC/TP/700353/21296Location: Abuja Contract: Continuing Contract Type: Fixed Term - Full TimeJob Category: Journalism ContextThe International Bureaux team supports all News Group bureaux.The Operations Manager reports to the International Bureaux [“IB”] team.DimensionsYou will report to the Hub Bureau Manager, based in Lagos, for the day-to-day running of the Abuja Bureau administration. You will also be responsible for the supervision of the wider administration and HR management in Nigeria.The key task of this role is to provide efficient functioning of the office (administration, staffing, basic finances and other aspects that may be required for the smooth day-to-day operation), and to give reliable support to the editorial activity of the Abuja Bureau by supervising these areas for all divisions, in compliance with the strategic priorities of all parts of the business.In doing so, the post holder will have to work with the IB and International Bureaux Finance [“IBF”] teams, as well as local suppliers where necessary.You will be responsible for financial control, the administration of strategic initiatives, and best practice in the Abuja Bureau. This will involve oversight of the preparation of timely, accurate and relevant financial information relating to the Abuja Bureau to the Lagos team.Within the context above, the Operations Manager will be responsible for timely and effective day-to-day co-operation between the Bureau and the relevant authorities in Nigeria, ensuring best practice in the BBC’s compliance with local regulations governing such areas as media, employment and health & safety law.Main DutiesTo understand the strategic priorities of all parts of the business and to manage the administration of the Abuja Bureau accordingly.To ensure compliance in Nigeria, as well as within the BBC in administration and human resources areas and to be a single point of contact for London on relevant compliance issues, and to advise on levels of risk; to keep the IB and IBF teams in London informed of issues or changes (including legislative ones) which may have implications for the BBC’s operations in Nigeria, and to work with the stakeholders to resolve issues as they arise.To supervise HR operations in Nigeria which include:Maintenance of HR paperwork, i.e. employment agreements, personnel records, independent contractor agreements, training records, records of overtime and leave allocations for local hire staff; ensure that all HR records, internal orders and documents conform to local labour legislation;Submission of Joiner, Mover & Leaver [“JML”] requestsMaintenance of HR data in compliance with the BBC best practice;Keeping records of mandatory training both in compliance with local legislation and BBC procedures;Oversight of the visa application process for all BBC staff going in and out of NigeriaSupport for employee relations matters including taking notes of formal meetings;Support for organising training sessions and seminars;To supervise overall administration issues which include:The work of the Abuja Bureau with external organisations, making sure that business priorities are met and that agreements are compliant, i.e. relations with the landlord, his/her agents and the relevant municipal authorities; including supervision of contracts with outside contractors and private landlords; monitoring and resolution of customs issues; and third party distribution arrangementsCompliance of Abuja Bureau maintenance and operation with both BBC and local health and safety standards, as well as fire safety standards and to lead on Business Continuity issues, liaising at all times with the relevant London staff and Bureau engineers and technology specialists.To supervise basic financial operations in the Abuja Bureau which include:Management of petty cash floats, including proper and timely recording and monitoring of transactions;Robust management of the cash advances process ensuring all necessary financial controls are performed, and the review of all expenses to ensure they are compliant with BBC policy;Accounting, both in local and foreign currency, in conformity with local legislation;Supervision of payroll matters on behalf of the Abuja Bureau, including payments to freelancers or guest contributors, as well as contractors in other parts of the region;The reporting of FTE and headcount information, on an actuals and forecast basis, to the IBF team in London;The continuous review and improvement of all administration and HR processes and controls, ensuring they are in line with best practice. This includes following up on all outstanding actions from previous and future IBF and Internal Audit recommendation.Responsibility for the line management of fleet management and reception staff in Abuja. This will include carrying out recruitment, appraisals, career development and provide training recommendations as applicable for this Abuja Bureau support team.To assist correspondents and other bureau staff in the logistical management of coverage, with a view to making it as cost effective and safe as possible. 

Apply at https://ngcareers.com/job/2017-06/operations-manager-nbsp-at-bbc-world-service-536/