Officer Corporate Communications (New Media Content/Strategy) at MTN Nigeria

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.We are recruiting to fill the vacant position below:Job Title: Officer Corporate Communications (New Media Content/Strategy)Location: KebbiJob DescriptionDrive effective deployment of new media strategy in alignment with business objectives in general and reputational priorities in particularIdentify and develop bespoke content on new media that engages savvy internet stakeholder groups and aligns with MTN corporate speakMonitor and track MTN on new media platforms, provide ongoing analysis and reports to the relevant business unitsIdentify perception management opportunities in the new media space and escalate critical issues for speedy resolutionGenerate informative and insightful reports about MTNN activity and mention same in the social media spaceDevelop reader-friendly content that communicates relevant corporate objectives and important customer information to foster articulation of the MTN point of view and engender empathy towards the MTN brandWork closely with consultants to track, monitor and analyse online conversations about MTN in new media space.Interface with Marketing, Customer Relations, Sales & Distribution, Enterprise Solutions, Corporate Services and other customer-facing/brand-building business units to drive customer education, acquisition and retention initiativesJob ConditionNormal MTNN working conditionsMay be required to work extended hoursOpen plan office 

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