Night Duty Manager at Teclab Management Services Limited

Teclab Management Services Limited - Our client, a 4-Star Hospitality Service Provider, requires the services of suitably qualified candidates for the position below: Job Title: Night Duty ManagerLocation: LagosJob DescriptionTo ensure the accuracy of accounting records and completing a number of administrative functions to facilitate the growth of the organization and its activities.Task Complexity:Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stayAccurately posting room fees, related taxes and other paid services, including restaurant, Internet and resort fees, to each guest's account daily.Verify all account entries and balances, consolidate credit-card charges and submit for payment.Addressing discrepancies and have the authority to apply discounts to settle a guest's account.Perform night audit of hotel and outlet for revenue as per existing procedures.Schedule guest wake-up calls and reservations for the following dayRespond to guest inquiries, concerns and complaints as neededPerform daily audit of housekeeping report and study occupancy reports to ensure accuracy.Administer and compile daily Restaurant Revenue Report data and perform audit on Service journals and r tapes to classify under different heads.Monitor audit journals and reports from front office computer system and point of service. 

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