Multi Property Director of Sales at Marriott International

Marriott International is the world’s largest hotel company based in Bethesda, Maryland, USA, with more than 6,000 properties in 122 countries and reported revenues of nearly $14 billion in fiscal year 2015. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.We are recruiting to fill the vacant position below:Job Title: Multi Property Director of SalesJob Ref: 170022L7Location: LagosJob Category: Sales & MarketingBrand: Sheraton Hotels & ResortsPosition Type: ManagementSchedule: Full-timeJob Summary:Functions as the strategic business leader for the Sales Departments of a cluster of properties and is responsible for property reactive sales, proactive account sales and segment sales, local and social catering sales, business travel sales, reservation sales and destination sales, if applicable.Evaluates the participation of properties in the various sales channels (e.g., Market Sales, Event Booking Centers, electronic lead channels, etc.) and develops strong working relationships to maximize each property’s benefits.Proactively positions and markets the various properties.Manages the sales budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.The position shares responsibility for achieving revenue goals, guest and employee satisfaction and the financial performance of the department.  Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process.Leads on-property sales functions for a cluster of properties to build long-term, value-based customer relationships that enable achievement of properties’ sales objectives.Interfaces with regional sales and Sales teams on regional and national promotions pull through.Develops and implements strategies for a cluster of properties that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer profile and property employees and provides a return on investment to the owners and the company.Core Work ActivitiesDeveloping & Executing Sales Strategies:Develops sales goals and strategies and ensures alignment with the brand business strategy.Ensures the development of a strategic account plan for the demand generators in the market.Determines and develops B2B communication activities, in conjunction with Regional Sales and Sales Communications.Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.Reviews the STAR report, competitive shopping reports and uses other resources to maintain an awareness of each property’s market position.Researches competitor’s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.Executes the sales strategy and ensures individual booking goals are met for both self and staff.Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property’s financial performance.Attends sales strategy meetings to provide input on weekly and overall sales strategy.Suggests innovative Sales ideas and proactively develops deployment strategies to continue to grow market share for each property.Maximizing Revenue & Managing Profitability:Evaluates and supports market sales account deployment.Monitors and evaluates event booking and market sales performance for each property.Ensures Sales teams understands and are leveraging customer/guest demand engines to full potential.Ensures focus is on proactive selling as well as reactive selling.Participates in sales calls with members of the Sales teams to acquire new business and/or close on business.Managing Public Relations:Develops strong community and public relations by ensuring property participation in local, regional and national tradeshows and client events.Identifies public relations opportunities and coordinates activities to augment the overall Sales communication strategy.Supports the General Managers by coordinating crisis communications.Building Successful Relationships:Develops strong partnerships with local organizations to further increase brand/product awareness.Develops and manages internal key stakeholder relationships.Serves as the sales contact for the General Managers, property leadership teams, event booking, and market sales leaders.Serves as the property sales liaison with market sales/cluster sales, Event Booking, Revenue Management, Event Management, Regional Sales Communications and other property departments as appropriate.Serves as property authority on sales processes and sales contracts.Ensuring Exceptional Customer Service:Serves as the sales contact for customers; serves as the customer advocate.Participates in and practices daily service basics of the brand.Executes exemplary customer/guest service to drive customer/guest satisfaction and loyalty by assisting the customer/guest and ensuring their satisfaction before and during their program/event.Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and the brand.Gains understanding of each property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.Executes and supports Customer Service Standards and property’s Brand Standards.Additional Responsibilities:Works with Human Resources, Engineering and Loss Prevention to ensure compliance with all applicable regulations and/or union requirements.Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Apply at https://ngcareers.com/job/2017-09/multi-property-director-of-sales-at-marriott-international-299/