Massive Recruitment of Graduate Telesales Associate at Prepclass Tutor Marketplace – OND Minimum Required

Massive Recruitment of Graduate Telesales Associate at Prepclass Tutor Marketplace – OND Minimum Required Prepclass Tutor marketplace is an online education platform that allows learners or parents of learners to easily hire the services of a vetted and trained home tutor.Prepclass is currently the largest edutech company in Nigeria by reach, size, revenue, and learning impact.On a daily basis, we get hundres of calls, Whatsapp chats, emails, Facebook messages from different learners looking to hire a good tutor.As a Telesales associate, your primary duty is to interact with different learners or parents of learners, engage them and book their specific learning request via phone calls, emails, Whatsapp chat, Skype. (Please note that this role is strictly in the office) Other job details includes·         Identifying and assessing learner needs to achieve satisfaction·         Build sustainable relationships and trust with learner accounts through open and interactive communication·         Provide accurate, valid and complete information/feedback by using the right methods/tools·         Meet personal/ sales targets and call handling quotas·         Handle learner’s complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.·         Keep records of learner’s interactions, process customer accounts and data·         Follow communication procedures, guidelines and policies·         Take the extra mile to engage customers

Apply at https://ngcareers.com/job/2018-07/vacancy-for-massive-recruitment-of-graduate-telesales-associate-at-prepclass-tutor-marketplace-ndash-ond-minimum-required-at-prepclass-4/