Knowledge Manager at Greenlight Planet

Greenlight Planet is a renewable energy company focused on developing and marketing solar power products for off-grid communities in Asia, Africa and South America. We are also pioneers in technology-driven financing, enabling our customers to access credit through cloud-based lending models and partnerships with financial services providers.At heart, we are a profit-making social enterprise inspired by the desire to drive positive change through sustainable business. We are passionate about bringing affordable energy, technology and finance to the over 2 billion people on our planet who lack access to basic resources and opportunities.We have won numerous accolades, including the 2016 Ashden International Award for Excellence in Sustainable Energy, and our products consistently earn recognition for their quality, including “best solar lamp” by the Economist Magazine and “best-in-category” prizes from the World Bank’s Lighting Global program.Currently, we are present in 55 countries, with major offices and operation centers in Nairobi, Kampala, Lagos, Arusha, Mumbai and Shenzhen, and our global headquarters in Chicago, USA. As we continue to grow, we greatly appreciate how each new team member contributes unique and innovative solutions to our global mission, from new product designs to brilliant marketing strategies. We listen closely to each other to improve our products, our service, and ultimately, the lives of our consumers.Greenlight Planet is recruiting to fill the position below: Job Title: Knowledge ManagerLocation: LagosReporting to: PayGo Go-To-Market LeaderThe RoleThe Knowledge Manager will work closely with the Operations and Sales teams to ensure field staff have the relevant knowledge on processes and tools required for proper execution of their work.Responsibilities Key responsibilities for the role include:Planning and delivering training to Energy Officers and Field staff to ensure proper understanding of tools and processesShare information on issues encountered in the field while using the toolsCustomer experience auditSupport with ad-hoc projects related to field activities of EOs or field staff when required 

Apply at https://ngcareers.com/job/2017-09/knowledge-manager-at-greenlight-planet-399/