IT Support Officer at Bytera Limited

Bytera Limited, a pan-African company poised to be the lead information technology company in Africa by presenting her customers with innovative technological solutions.We are dedicated to creating valuable business relationships with numerous partners to ensure our customers obtain the best technological solutions to meet their business requirements and enable them to effectively compete and succeed in their respective industries.We are recruiting to fill the position of:Job Title: IT Support OfficerLocation: LagosDetailsOur brand, Gadget Clinic is a Lagos-based gadget repair hub. We love gadgets but more importantly fixing broken gadgets. The team comprises professional gadget engineers with a combined experience of over 30 years. Asides being a team of geeks, our team is customer-focused, as we always ensure every customer contact is a delightful experience.Job DescriptionInstall and configure software, computer systems and networks.Troubleshoot and resolve issues with software, hardware and networks; onsite and remotely.Walk clients through steps to help them resolve their technical problems.Maintain procedures and reports that provide technical support to the entire organization.Analyze records and logs to spot underlying trends and potential issues.Support the implementation of new solutions or applications.Test, evaluate, and make decisions about new technology for the business. 

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