IT Manager at FlexEdge Limited

FlexEdge - Our client, a highly rated ultra-luxury hotel in the Federal Capital Territory Abuja is recruiting suitable, qualified and well experienced candidates, to fill position below:Job Title: IT ManagerLocation: AbujaReporting to: General ManagerPosition ObjectiveThe objective for the IT Manager position is to:Effectively manage day-to-day support of all IT systems, business systems, office systems, computer networks, and telephony systems throughout the hotel / resort.Handle all Information Technology issues, products, and services at the property. Provides user training and support of all property/site systems, network enhancements, hardware and software support.Also maintains inventory of all hardware products and software licenses, and reviews maintenance agreements.Role / ResponsibilitiesResponsible for smooth functioning and co-ordination of vendors for Guest Internet, Property Management Systems - PMS, Point of Sale - POS, IPTV, Telephony systems and other software vendors.Handle all trouble shooting of hardware and software problems.Responsible for overseeing and handling network configuration, Servers, Workstations, Networking equipment, PABX, email accounts, and also support for the underlying server/desktop infrastructure.Generate Root Cause Analysis on a problem.Manage leadership in the establishment of project scope, technical strategy, cost, budget and staff support requirements with new IT initiatives.Prepare Policy & Procedures for the IT Department and for the user department.Manage Disaster Recovery Process and ensure regular daily backup is taken.Anti-virus setup and day to day support.Identifies and implements solutions to user challenges and concerns associated with the use of personal computer equipment.Ensure that policies and procedure relating to PCI compliance are updated.Maintain a system error / progress log book and deals with reported problems.Ensure that IT Audit points are implemented as per relevant Standard operating Procedures.Monitor and maintain proper inventory of hardware and software license.Maintains IT Security Policies and ensure implementation through regular staff trainingUpdate team with latest hotel technology and security risks on a regular basis.Perform other IT or Systems related task assigned by the managementPrepare & Implement Preventive Maintenance Schedule for all IT hardware & SoftwarePlan, assign and take the report from the IT team 

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