Information Technology (IT) Intern at An FMCG Company

CornerStone Staffing - Our client, a big player in the FMCG Industry, is looking to recruit the services of:Job Title: Information Technology (IT) InternLocation: LagosDetailsThe IT Support Intern will assist the helpdesk with providing user support and customer service on company-supported computer applications and platforms – including troubleshooting problems and advising on appropriate solutions.ResponsibilitiesInstalling and configuring computer hardware operating systems and applicationsMonitoring and maintaining computer systems and network connectivityTaking staff or clients through series of actions, either face-to-face or over the telephone, to Help set up systems or resolve issuesTroubleshooting system and network problems and diagnosing and solving hardware or software faultsSupporting the roll-out of new applicationsSetting up new users' accounts and profiles and dealing with password issuesResponding within agreed time limits to call-outsWorking continuously on a task until completion (or referral to third parties, if appropriate)Prioritizing and managing many open cases simultaneouslyRapidly establishing a good working relationship with customers and other professionals.Testing and evaluating new technologyShift and on-call work may be required

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