Information Communication & Technology Officer (D1 – National) at Oxfam Nigeria

Oxfam is an international confederation of 17 organizations (affiliates) networked together in 94 countries, as part of a global movement for change. Together we are working to achieve our vision of 'a just world without poverty' and to be a powerful partner in global and local communities of people connected for change.We are recruiting to fill the position below:Job Title: Information Communication & Technology Officer (D1 - National)Location: Abuja (With possible travel to North East)Job DescriptionWe have a great opportunity for a passionate IT Officer bringing extensive experience, you will be responsible for conceptualizing, developing and implementing Oxfam Country Office ICT Strategy, systems, plans and policies.The job holder will ensure that the IT platform / infrastructure provides the framework, support and capabilities essential for superior service deliveryKey Responsibilities and AccountabilitiesManagement of IT Infrastructure:Oversee the software support to staff, including troubleshooting all software problemsEnsure the reliability of the local e-mail and internet systems in the Country office and programme field offices.Manage network according to minimum standards including approving installations of new versions of virus protection software on the server and the workstations in the officeOversee the management and maintenance of all computer systems assessment of requirements on purchase of hardware/software for the office in coordination with Logistics & Procurement teamAllocate and distribute ICT resources organisation wide regarding critical resource requirement of various department and keep an up to date inventory of all IT equipment both software and hardware in coordination with the supply and Logistics teamProvide proactive and responsive support  to all users including field offices by implement a help desk system that will capture regular support issueEnsure delivery of client Microsoft Outlook setup and troubleshooting outlook issues and webmail accessManage the Local Area Network (LAN) and the wireless Local Area Network, with aim of optimal performance of the network infrastructure.Work with the programme team in design of flagship program by inputting onto the section of ICT4D design and framework guidelines on the use of ICT in programme work (i.e. ICT4D. Also coordinate the use of the MIS portal for program information managementEnsure optimal performance of VSAT equipment and Microwave assembly with active monitoring of active link to achieve throughput and QoS.Ensure efficiency in delivery of Wireless networks (Wifi, Point to Point wireless connections), eliminate / minimize downtime / disruptions to service delivery.Manage Mobile technologies i.e. 4G/3G, mobile data collection for roaming staff and support delivery of LMMS which are in line with Oxfam IT standard tool sets TelephonesAdvise management on implementation of cost effective technologies like Voice Over Internet Protocol (VOIP) and Video Conference in line with corporate strategyIT Supplier Management:Manage IT Service level agreements / contracts plus input on technical issuesReview purchase of office equipment in consultation with the Logistics teamSupport to Field Programme:Lead remote support to the field offices to ensure that systems are running efficiently to agreed expected standards. 

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