ICT Systems Admin Assistant at Mercy Corps

 Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we collaborate to put bold solutions into action — helping people triumph over adversity and build stronger communities from within, now and for the future. In Nigeria, Mercy Corps operates in over 13 states focusing on key thematic areas of humanitarian response, conflict mitigation and adolescent girls’ empowerment.We are recruiting to fill the position below:Job Title: ICT Systems Admin AssistantLocation: Biu/Maiduguri, BornoReports To: This position reports directly to Operations ManagerProgram / Department SummaryMercy Corps is an international relief and development organization working in over 40 countries worldwide helping people build secure, productive and just communities.Mercy Corps Nigeria implements a variety of programs with the ultimate goal of building productive, secure and just communities.The organization’s programs are implemented in twelve states, mainly in north and northeast parts of Nigeria and Lagos.Our work covers the following sectors: economic development, livelihoods/food security, adolescent girls & Boys empowerment, financial resilience, conflict mitigation and humanitarian response.Common themes include community engagement, inclusive development, gender, and working in partnership with local government, the private sector and civil society actors.General Position SummaryMercy Corps is looking for an IT Assistant to provide ICT and administrative support services at field level.Essential Job FunctionsCompliance with corporate information management and technology standards, guidelines and procedures for the Field Office technology environment management.Provision of inputs to preparation of results-oriented work plans.Assistance in the installation of software and related upgrades.Assistance in upgrading patch and anti-virus programs on a timely basis.Monitoring of file server, usage and performance on a frequent and regular basis.Support to users in backing up and restoring their files, as well as in virus detection, removal and prevention.Assistance in trouble-shooting and monitoring of network problems.Response to user needs and questions regarding network access.Field ICT Material Asset managementMaintenance of the inventory and stock of IT supplies and spare parts in cooperation with the Procurement Unit.Preparation of statistical charts, tables and reports as required.Provision of timely ICT support at internal & external events.Conduct IT induction at field level.Manage, assign and keep records of mobile communication equipment at field levelsDocument ICT issues and report them accordinglyOrganizational Learning:As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.Accountability to Beneficiaries:Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects. 

Apply at https://ngcareers.com/job/2017-08/ict-systems-admin-assistant-at-mercy-corps-915/