Nestle Nigeria Plc with a presence in more than 130 countries and factories in more than 80 research centres brings many global benefits. We believe in long term career development and appreciate how challenges and motivation will help you reach your potential. Nestle Nigeria Plc upholds the principle of Non- Discrimination and Equal Employment Opportunities in its recruitment processes.We are recruiting to fill the position below:Job Title: Human Resources Services SpecialistRef No: 9999Location: Ilupeju, LagosPosition Type: Full-timePosition SummaryNestlé is so much more than the worlds #1 food and Beverage Company. From health and wellness to world leading research and development, we are always on the lookout for the best talent, for a huge variety of roles. This is why we are looking for a motivated, professional and energetic HR professional to join us as a HR Services Specialist.Based in Nigeria, you will be part of the team of HR professionals making impressive contributions to the business, meaning you will have the opportunity to have a huge impact on the growth and success of Nestlé Central West Africa Region.Whether you have had experience in another FMCG company, or another complex multinational business, you will be working alongside some of the best in the industry, in a team of truly diverse professionals. This exciting opportunity will stretch and reward you in equal measure.Main Purpose of the PositionTo deliver local HR services within the defined SLAs (Quality, time, accuracy and compliance) acting as the customer facing representative for administrative activities.A day in the life of...When you get into the office, the first thing you will do is check employee requests to ensure timely fulfilment of service requests.You then spend a good portion of your morning reviewing employee requests for policy compliance (especially eligibility), and giving the appropriate feedback (including SLA) to employees.Working at Nestlé, you receive a very high volume of requests. Despite the volumes, we are committed to reviewing every requests, and as such, you find ways to maintain the quality of service delivery.After lunch, you reach out to colleagues across sites for relevant HR Dashboard updates and requests. You are not working alone! For compliance related information, you will be working alongside the HR Services Manager to ensure adherence to set targets and ways of working.Afterwards, you analyze received data, and share with relevant stakeholders to ensure they are making informed people decisions.You are now close to fulfilling some requests you have been working on for a while. You will be sharing the feedback with relevant stakeholders to ensure timely payments of employee’s financial related requests as agreed in the SLA. In cases of exceptions to delivery timeline, you share updates and next steps with employees.Before you finish for the day, you check on pending requests for their status and schedule follow-ups as appropriate.