Hotel Manager at Teclab Management Services Limited

Teclab Management Services Limited, is a specialist consulting firm dedicated to human resource services and management. Founded on a philosophy and style that has positioned her to consistently provide a reliable and effective work force as well as manage total overhaul, re-engineering and training services to her numerous clients since 2006.We are recruiting to fill the vacant position below:Job Title: Hotel ManagerLocation: LagosCore purpose of the JobEnhance customer dedication and expand the hotels clientele by strengthening our hotel’s reputation.Task Complexity: Support operations by supervising staff; planning, organizing, and implementing. Specific functions include:Oversee the daily operations of the hotel as well as provide strategic direction.Plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of business.Deal with complaints as for strategizing and preparing reports.Guide employees to work as a well-functioning team.Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives.Plan activities and allocate responsibilities to achieve the most efficient operating model.Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits.Inspect facilities regularly and enforce strict compliance with health and safety standardsDevelop and implement an intuitive and efficient marketing strategy to promote the hotel’s servicesCommunicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)Deal with maintenance issues, shortages in staff or equipment, renovations etc.Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.Job Specific Competencies (Skills/ Knowledge/ Attributes):Excellent Communication skills : Oral and writtenFinancial Planning and StrategyBe up to date with Marketing Concepts and PositioningPeople Management SkillsTerritory ManagementSales Planning / Competitive AnalysisUnderstanding the CustomerClient RelationshipsAbility to work under pressureBe a self-starter.Be very creativeA good team playerAn effective leaderAble to set examples and foster a climate of cooperation.Attitude:Must be Friendly, honest, transparent and diligent in all dealings 

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