Head of Customer & Partner Mgt MMEA at Ericsson Nigeria

Ericsson is one of the leading providers of Information and Communication Technology (ICT) to service providers, with about 40% of the world’s mobile traffic carried through our networks. We enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt and scale, making our customers successful in a fully connected world. For more than 140 years, our ideas, technology and people have changed the world: real turning points that have transformed lives, industries and society as a whole.Job Title: Head of Customer & Partner Mgt MMEAResponsible for analyzing, designing & developing commercially viable digital front end technical solutions for the customers. Responsible for profitable business for Ericsson by translating customer needs, & technology opportunities into detailed technical offering, solutions & proposals in BSS area (e.g.Customer Management, Self Care, TCRM, Digital Front End etc.)  Responsibilities & Tasks Scope, define and design solution offerings; driving front end technical solutions in BSS areaAnalyze customer technology, define business requirements and participate in risk analysis in BSS areaWork with core team on list of potential activities and solutionsDevelop technical presentations and proposals, and perform customer presentationsRollout of competence and knowledge to internal customers (e.g. CU DS, Accounts)Support deployment of solutionProvide feedback to R&DParticipate in knowledge transfer, documentation and information sharingStay abreast of on new technology/technical areas and share information about solution to enable customer competence build   Primary country and city: Nigeria (NG) || || Lagos || ServEng Job details: Technical & Solution Sales Support ​​​​

Apply at https://ngcareers.com/job/2018-07/head-of-customer-partner-mgt-mmea-at-ericsson-nigeria-974/