Estates Clerical Support Officer at the British High Commission (BHC)

The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.We are recruiting to fill the position below:Job Title: Estates Clerical Support OfficerJob ID: (06/17 ABJ)Location: AbujaGrade: A1 (L)Start Date: 1 July, 2017Type of Position: TemporaryJob Category: Foreign and Commonwealth Office (Operations and Corporate Services)Job Subcategory: Estates  Main Purpose of JobTo provide support Administrative to Estate and Facilities TeamRoles and ResponsibilitiesManage Estate Help Desk:Upload and register work request from Estate HelpdeskRespond to enquiries and  maintain all record of work requests and file them for audit purposesLiaise with contracted cleaning supervisor on office cleaningManage  Staff  reservations and bookings on sharedpoint for the club, training suites, and meeting roomsCirculate bound copies of white goods manual to residentsProvide cover for TWG Helpdesk,Log requests and provide feedback to the customersData input of maintenance costs on to spreadsheetEstate Functions:Record and monitor all  Estate Leave leave forms and updates onto excel spreadsheetSupervise meeting room set-upDomestic Float preparation as assigned by the FMReceipt drinking water supplies into the store and monitor distribution (office use)Buy cleaning materials and ensure they are delivered into the storeEnsure soft furnishing is lunderedOversee Sparklean cleaning rotaRaise Cleaning materials requisition and receive on PrismRaise Estate Stationery requisition and receive on PrismOther routine Administrative duties as assigned by FMEssential Qualifications and Experience Good communication skills, computer literacy(Word &excel)Fluent in EnglishMust have good customer service skills coupled with an ability to handle difficult customers 

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