Electronic Platform & Vendor Relation Program Officer at Mercy Corps Nigeria

Mercy Corps is a leading global organization powered by the belief that a better world is possible.  In disaster, in hardship, in more than 40 countries around the world, we collaborate to put bold solutions into action — helping people triumph over adversity and build stronger communities from within, now and for the future. In Nigeria, Mercy Corps operates in over 13 states focusing on key thematic areas of humanitarian response, conflict mitigation and adolescent girls’ empowerment.We are recruiting to fill the position below:Job Title: Electronic Platform & Vendor Relation Program OfficerLocation: Biu, Borno  Program / Department Summary Mercy Corps Nigeria’s humanitarian program aims to provide assistance to populations affected by the crisis in Northeast Nigeria.With funding from humanitarian donors including OFDA, FFP, EU, and ECHO the humanitarian programs engage in several interventions including but not limited to food assistance, non-food items (NFI), protection, livelihoods, cash transfers, WASH and capacity building of humanitarian response actors.Mercy Corps is scaling-up and expanding its humanitarian response in Northeast Nigeria to reach more beneficiaries with additional assistance in a wider geographic area.General Position Summary The Electronic platform & Vendor Relation Program Officer is responsible for assisting in the implementation of CTP activities across all sectors in the intervention communities of southern Borno State.With support from the Senior Program Officer - Cash & Vouchers, s/he will supervise all vendor activities, be directly responsible for day to day management of the electronic platform projects, project selection and planning, project assets, local government and community liaison work, monitoring and payment.The CTP/CFW Program Officer will report to the Cash & Vouchers Senior Program Officer and work collaboratively with fellow program and MEL staff.S/He may also support other livelihood sector interventions including unconditional cash transfers, livelihood grants and VSLAs.Essential Job Responsibilities Plan and ensure the effective implementation of CTP.Contribute to all CTP related field work, vendor mobilization, support beneficiary identification/registration, distributions, and monitoring.With input from the team leader, oversee the start-up or rollout of e-voucher and cash transfer systemsDraft context specific training materials for beneficiaries and vendorsIn collaboration with the operations and finance teams, oversee the management of hardware (smartphones and wireless printers and E-cardsManage the relationship with the e-voucher service provider, communicating issues and questions in a clear mannerRequest and monitor technical upgrades and development of e-voucher platform as required or desired or desired to serve program needsWork with finance and compliance to ensure the e-voucher platform meets Mercy corps’ compliance and logistic rules and data privacy policiesWork closely with, and coordinate day to day activities with field teams and other relevant staff at Mercy CorpsReport on any problem encountered in the field such as project participant or vendor complaints (in collaboration with the MEL team)Work with program and MEL teams to maintain all documentation relating directly to cash transfer activities required to ensure accountabilitySupport on administrative matters relating directly to cash transfer activities including reconciliation with cash-out agents following distributionsMaintain all documentation relating directly to cash transfer activities required to ensure accountability.Provide support on administrative matters relating directly to cash transfer activities including reconciliation with cash-out agents following distributions.Contribute to effective program reporting, monitoring and evaluation systems for both internal and external use in coordination with the other program staff.Work with the Senior Program Officer Cash & Vouchers to prepare monthly cash transfer activities.Provide information on CTP activities as requested by the Team Leader, Deputy Team Leader, Senior Program Officer Cash & Vouchers or MEL team.Support orientation for all new staff on CTP.Report on any problems encountered in the field such as project participant complaints, local authority interference, and security threats to MC staff and activities.Coordinate with MC Security Officer and Livelihoods Manager on any threats to MC staff and activities; follow up on incidents/security threats in areas of operation.Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.Other duties as assigned. 

Apply at https://ngcareers.com/job/2017-05/electronic-platform-vendor-relation-program-officer-at-mercy-corps-nigeria-439/