Dynamics Subject Matter Expert at Tek Experts

Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. We care about the work we do, the companies we partner with and the customers they serve.We are recruiting to fill the position below: Job Title: Dynamics Subject Matter ExpertLocation: NigeriaDetailed DescriptionDo you have a passion for training and mentoring? Do you have a strong Microsoft Dynamics experience in either AX, CRM or 365?Due to expansion, we are hiring several Dynamics subject matter experts (SME) who will help upskill our IT support colleagues to solve complex Dynamics support requests.As a SME, your role brings together the technical competencies of Microsoft products and management in the areas of incident, change, problem, capacity and configuration management plus people development.Working with our support teams, quality assurance team and training and development department, you will have accountability to ensure Tek Experts is sufficiently trained and supported when answering technical customer queries from clients and their customers.Duties and ResponsibilitiesPlan, create and deliver training in person for our teams and supporting content for our learning management systemPlan, create content, deliver training in our learning management system and in person for our teamsCollaborate with training and development for feedback, impact, versioning, update and report of the coursesIdentify, train, manage and develop client facing technical leadsDevelop an accurate strategy for training material, content and assessmentsBe accountable for the quality department needsWork with human resources department in selection and interviewing process for new team membersMeet with engineers once per week, review what works well and what needs improvementWork with operations manager for project needs and new implementationsWork with our team in Microsoft certifications, analysis, content creation, planning for our engineersCompile entry level, technology lead feedback on current processes 

Apply at https://ngcareers.com/job/2018-06/dynamics-subject-matter-expert-at-tek-experts-256/