Data Processing Officer at Stanbic IBTC Bank

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.We are recruiting to fill the position below:Job Title: Data Processing OfficerJob ID: 24537Location: Lagos IslandJob Sector: BankingJob DetailsGroup Information Technology:Systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and productionJob PurposeTo process data by running End of day activities on application systems, take backup of databases, generate reports, print and circulate.Ensure that all work request / incidents logged in Remedy are responded to and resolved within the agreed time frame. Also ensure that calls are escalated and communicated to the required support area and user.Provide high level competency with regard to application systems monitoringKey Responsibilities/AccountabilitiesRun and Support End of day processing & End of month processing e.g. Core Banking (Finacle Banking Application), Pricing, ODS, HP&L, MOD etc.Take backup of application databases on Oracle, SQL Server, MySQL, Sybase, etc on daily basis.Take backup of Bank’s third party applications.Data Centre Monitoring (i.e. Temperature, Humidity, etc ) using Environmental Monitoring System (Netbotz)Development of scripts for data downloads / extractions.Finacle Functional Support.Development of Reports, customization and maintenance.Projects support & Implementation.Provide workaround solutions to Equinox archival issuesSupport Interfacing of external Applications to Finacle Banking software.Key Performance Indicators:Number of customer complaintsNumber of instances of non-compliance to policy and procedureNumber of error recorded as a result of not following policy and procedureNumber of audit exception on Production issuesIT Audit rating by Internal Audit, Routine Control, and external auditNo service impactReduced number of incidentsSuccessful implementationsInternal customer satisfaction level with IT support  

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