Customer/Client Service Personnel at An Online Communications Company

An Online Communications Company, operational for three years, with the aim of being the foremost online communications company in Africa would be hiring for 3 Key Positions. Our services include developing Web and Mobile Applications, Website development, Brand Conceptualization, online consultancy, internet marketing and Social Media Management.We are recruiting to fill the vacant position below:Job Title:  Graduate NYSC - Customer/Client Service PersonnelLocation: Ogba, Lagos.Job Tasks and ResponsibilitiesPerform customer verificationsProcess orders, forms, applications and requestskeep records of customer interactions and transactionsRecord details of inquiriesUpdate and change customer informationDocument all customer interactionsServe as a link between customers and the organizationEnsure all records are accurate and updateIdentify opportunities and make suggestions based on Customer needsCommunicate the product line strategy to the customerEnforce strict product line organizational interfaces and organizational proceduresManage customer requirementsObtains client information by answering telephone calls; interviewing clients; verifying information. 

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