Customer Support Manager at Newage Solutions and Technologies Limited

Newage Solutions and Technologies Limited is an ICT Firm with offices in United States, United Kingdom & Nigeria; Providing services in the areas of Software Development, Deployment & Support, Database, Computer/Network/Telecoms Infrastructure, Business Process Outsourcing, Enterprise Solutions, Digital Marketing, IT Security, Cloud Solutions.We are recruiting to fill the position below:Job Title: Customer Support ManagerLocations: Abuja, Akure-Ondo, Ibadan-Oyo, Lagos, Port Harcourt-RiversJob Type: Full TimeJob DescriptionServe as the primary point of contact for real estate operations, including relationship management with the onsite customers.Ensure customer understanding of enterprise initiatives and service levels, strategic partnering, and continuous improvement efforts by engaging local leadership regularly.Engage local leadership and business segment liaisons in monthly forums to inform and engage the business to meet their facility needs.Ensure client satisfaction with delivery of Facility Management services and provide a lead role in monitoring and increasing customer satisfaction.Support the team in the implementation of special projects for the client.Coordinate with clients to ensure services are provided per agreed terms. 

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