Customer Service Representatives at Hencmoss Concepts

Job Description:Identify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersOther assignments that may arise to fulfill organizational goals, and as may be assigned by Managing Director.

Apply at https://ngcareers.com/job/2017-09/customer-service-representatives-at-hencmoss-concepts-476/