Customer Service Representative at Tom-Richards Consulting

Tom-Richards Consulting envisions a business climate in Nigeria which is gradually revolutionizing into a global one to be guided by key universal business principles. This has been our driving force and has led to a reinvention of our service offerings and our mode of delivery. We are highly energetic and self-motivated to take our clients to the top of their industry and to maintain such position. The proprietary tools we use are generated in-house and highly probing to unravel minor issues beneath the obvious.Job Title: Customer Service RepresentativeLocation: Lagos Job Responsibilities:Serves customers by providing product and service information; resolving product and service problems.Job Duties:Attracts potential customers by answering product and service questions; suggesting information about other products and services.Opens customer accounts by recording account information.Maintains customer records by updating account information.Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. 

Apply at https://ngcareers.com/job/2017-10/customer-service-representative-at-tom-richards-consulting-742/