Customer Service Personnel at Got Formation Limited

Got Formation Limited, is a well incorporated organization that emerged from a protracted track record of delivering satisfactory value in the area of property development and management, property valuation and measurement, consultancy and real estate management.We are renowned for delivering satisfactory value through property development and management of luxury and affordable apartments across Nigeria. We approach property planning from our customers’ perspective.We are recruiting to fill the position below:Job Title: Customer Service PersonnelLocation: LagosJob DescriptionAre you an outgoing, confident, ambitious, articulate and informed female?If you fit this description then, we may have need of your services as a Customer Service Officer at our organisation.Job ResponsibilitiesThis is what you will be engaged in:As the “face” of the firm, manning the front desk in a very professional manner is a sine qua non. You must exhibit professionalism at all timesDelighting existing clients via giving detailed answers to all inquiries with regard to our product and services. These inquiries may be through customer walk-ins or via telephone.Generating your own qualified client database via strategically placed calls to potential customers informing them about our products and services and the value they can derive by doing business with us.Maintaining a rigorously updated and maintained database of all our clients (existing and potential).Be a problem solver; resolving all complaints by customers with regard to our product and services. Be able to come up with smart solutions to issues resolution, deploying these solutions and following up to ensure the issue has been resolved in a satisfying manner thus delighting the customer.Placing large volume of outbound calls to prospective and existing customersCarrying out live chats and email correspondence with potential and existing clientsOther admin duties related to customer processing and the like. 

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