Customer Service Officer at Bellforte consulting

Bellforte consulting, is a consulting firm integrating a full range of business consulting capabilities. Bellforte’s consulting value chain includes functional practices in strategy, financial management, marketing, human capital development, customer service and corporate services.We are recruiting to fill the vacant position below:Job Title: Customer Service OfficerLocation: LagosGeneral Job DescriptionsAttracts potential customers by answering product and service questions; suggesting information about other products and services.Maintains customer records by updating account information.Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.Perform live chat and email correspondence with customers.Ability to maintain composure with difficult consumers. Must remain professional at all times 

Apply at