Customer Service Officer at American AirSea Cargo

American AirSea Cargo, a reputable organization whose core mission has been the provision of stress free air and ocean shipping with excellent services to individuals and organizations at the most cost-effective price.We are recruiting to fill the position below:Job Title: Customer Service OfficerLocation: LagosJob DescriptionWe are seeking to hire young and experienced customer service officers to join our team and ensure that the company’s core ideology of providing stress free shipping service to all customers is priority.The ideal candidate responsibilities include but are not limited to the following:Handle customers issues either via calls, social media platforms or emails and ensures prompt resolution within two hours of such issues been logged by the customer.Ensure that exceptional service is provided to all customers at the very first contact.Set reminders on all issues and ensure that proper follow up is done on every issue handled leaving the customers 100% satisfied with all resolutions reached.Provides proper education to all customers making enquiry about our service and ensures that such contacts make use of our services.Ensure that all calls and chats that come in are picked up at all times and a ticket is created afterwards.Brings up suggestions on how to improve the service or what will make your work better.Ultimately, you will deliver quality service that appeals to our customers and encourage them to utilize our services consistently. 

Apply at https://ngcareers.com/job/2018-06/customer-service-officer-at-american-airsea-cargo-16/

Customer Service Officer at American AirSea Cargo

American AirSea Cargo, a reputable organization whose core mission has been the provision of stress free air and ocean shipping with excellent services to individuals and organizations at the most cost-effective price.We are recruiting to fill the position below:Job Title: Customer Service OfficerLocation: LagosJob DescriptionWe are seeking to hire young and experienced customer service officers to join our team and ensure that the company’s core ideology of providing stress free shipping service to all customers is priority.The ideal candidate responsibilities include but are not limited to the following:Handle customers issues either via calls, social media platforms or emails and ensures prompt resolution within two hours of such issues been logged by the customer.Ensure that exceptional service is provided to all customers at the very first contact.Set reminders on all issues and ensure that proper follow up is done on every issue handled leaving the customers 100% satisfied with all resolutions reached.Provides proper education to all customers making enquiry about our service and ensures that such contacts make use of our services.Ensure that all calls and chats that come in are picked up at all times and a ticket is created afterwards.Brings up suggestions on how to improve the service or what will make your work better.Ultimately, you will deliver quality service that appeals to our customers and encourage them to utilize our services consistently. 

Apply at https://ngcareers.com/job/2018-06/customer-service-officer-at-american-airsea-cargo-16/