Customer Service Executive at Lorache Group

Lorache Group - Our client, one of the Nigerian leading Internet Service Provider (ISP), request the service of active and vibrant individual with exceptional attributes to fill the position of:Job Title: Customer Service ExecutiveLocation: LagosResponsibilitiesSupporting sales and development departmentsIdentifying new opportunities and Dealing with adjustmentsManages all customer retention activities.Retain customers utilizing product and service knowledge to provide customers with correct solutionsResponsible for Customers End to End life cycle in the network.Responsible for Customer Retention at Touch points.Responsible for leading a team of retention membersAttempts to solve problem in order to retain customers 

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