Customer Care Representative (Female Only) at Safety Consultants and Solutions Provider Limited

Safety Consultants and Solutions Provider Limited, is established to provide cost effective, integrated safety consultancy solutions and services. Our key strengths are in Fire Safety, Process Safety, HSE/MS Training, Technical Safety, Occupational Safety, Environmental Management Safety, Construction Safety and Pipe Integrity management.We are recruiting to fill the below position:Job Title: Customer Care Representative (Female Only)Location: LagosJob DescriptionWe are looking for a Female Customer Care Representative that will be the liaison between our company and its current and potential customers.The successful candidate will be able to accept ownership for effectively manipulating customer issues, complaints and inquiries keeping customer satisfaction at the core of every decision and behavior.ResponsibilitiesManage large amounts of inbound and outbound calls in a timely mannerFollow communication “scripts” when handling different topicsIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our call center database in a comprehensible wayMeet personal/team qualitative and quantitative targets 

Apply at https://ngcareers.com/job/2017-03/customer-care-representative-female-only-at-safety-consultants-and-solutions-provider-limited-516/