Customer Care Personnel at Carparts Nigeria Automobile Limited

CarPartsNigeria.com is one of the leading online car and truck parts and accessories stores in continental Africa. We have a complete selection of high-quality parts for a wide range of new and used vehicle makes and models – offered at the lowest prices. There are millions of inventoried parts in the CarPartNigeria.com database, and the search is quick and simple.We are recruiting to fill the position below:Job Title: Customer Care PersonnelLocation: Lagos (Mainland)Job ResponsibilitiesSocial Media:Updates Facebook and Twitter Accounts.Responds to posts or comments to bring value to user’s interactions with the company.Posts updates, news and announcements in a timely manner using appropriate content.Performs research to find articles, stories, resources, or other content that is relevant to our customer base and posts it to our Facebook and Twitter page in a manner that invites conversation and interaction.Updates Facebook and Twitter accounts with current and relevant photos, video, or other content of the company activities and events.Grows the company online social networks by increasing fan base and interactions.Completes other social media projects as assigned.Digital Media:Takes pictures and videos of training events /customer’s events to be developed into content for the company’s website, Facebook and Twitter pages.Uploads company and customers photos and videos to the appropriate server or DropBox account.Organizes and archives digital images and videos.Completes other digital media projects as assigned.Research:Regularly observes the online activity of model organizations researches and reports on “social media best practices”.Completes other research projects as assignedAnalytics and ReportingUses Google Analytics to assess trends and activity on the company`s website.Uses Facebook Insights to assess trends and activity on the company`s Facebookpage.Uses Twitter Analytics to assess trends and activity on the company`s Twitter page.Reviews data on the performance of social media platforms and adjusts plans or strategies to optimize reach.

Apply at https://ngcareers.com/job/2017-10/customer-care-personnel-at-carparts-nigeria-automobile-limited-221/