OTP Internet Technology (9 Credit) is a mobile app that provides simple, allows you to access loan at anytime, anywhere.
We are recruiting to fill the position of:
Job Title: Collections Officer
We are recruiting for a Collections Officer who can help us achieve our company's financial goals. The ideal candidate for this position must be willing to work as part of a dynamic team.
- Monitor accounts to identify overdue payments
- Make calls to customers about their loan repayments
- Advise customers on their various payment options and inform them of further actions that may be taken to collect overdue debts
- Negotiate payment plans and schedules
- Conduct collections process on each customer that includes, phone calls, emails and text messages
- Develop collection methods that brings in revenue and ensure full repayment of loans
- Process payments and refunds
- Keeping accurate records and reports on collection activities