Channel Account Manager at Vodacom Business Nigeria

Vodacom Business, a wholly-owned subsidiary of the Vodacom Group, is a leading pan-African corporate connectivity and telecommunications provider that has brought affordable and reliable connectivity to Africa since 1992. In that time, we have built strong relationships in the sectors that are driving the continent’s economic growth; helping them stay connected across Africa, and to the rest of the world.Job Title: Channel Account Manager - 0602/BDG/CAM/NIGPurpose:The Channel and Wholesale account manager focuses at building partnerships and selling via channel and wholesale partners, sell additional products and services through these mediums to maximize revenue for the business, minimise churn and adhere to sales processes including the use of approved applications (SAGE, and Share point). Responsibilities:The channel & wholesale account Manager will be responsible for the day to day management of channels and wholesale sector as well as:Identify VCS sales prospectResponsible for Sales/Sales Management for both new business development and management and growth of business in existing clients.Works with global and regional third parties & partners to identify & qualify new opportunitiesWork with relevant VCS/VGE Global Account Manager (GAM) to agree sales strategy and responsibilities within each account.Work together with VCS/VGE GAMs & NAMs to develop action plans to ensure account strategies are executed uponWork with relevant VCS/VGE Global Account Manager (GAM) to agree sales strategy and responsibilities within each account.Work together with VCS/VGE GAMs & NAMs to develop action plans to ensure account strategies are executed uponDevelop relationships with customers for future development.Identify ways to increase revenue share within existing accounts.Responsible for all client communication, conflict resolution and compliance on deliverables.Ensures that proper procedures are followed to meet quality standards and maintain account profitability.Monitor account performance and ensure that the set targets are met.Prepare necessary reports and maintain such reports in Sage database and SharePointApproves invoices and is responsible for account collections.Provides two way communications between client and VBA Team.Maintain strength of the VBA image and quality in front of the customer.Lead planning and development of customer sales strategies to develop accounts in very close cooperation with the Line Manager where applicable.Develop relevant High Level Value Propositions.Understand customer preferences, pricing, product, terms and conditions to ensure that their requirements are met; gather and analyse data regarding competitor pricing and products and ensure that Vodacom products and services fit customer requirements.Provide timely and accurate forecasting.Responsible for Ensuring the SAGE and Sales Database is always up-to-date.Knowledge:Work together with GAMs & NAMs to ensure Global account strategies are understood and actioned Pan-Africa for all assigned accounts.Operate with the highest levels of communication skills, converse professionally and with empathy with an emphasis on owning and solving customer issues whilst building excellent rapport to ensure the customer experience is maximized.Timely Updates of all relevant systems for managing opportunities and contracted servicesHave an understanding of WCS and C-level sellingDemonstrate experience of working at multi-national C  level and leverage strong financial tools such as ROI as part of the global sales engagement process.Maintain expertise of internal procedures and systems (Sage, SharePoint, SAP, SFDC)  for resigns and acquisitions and managing the progress of quotes through VBA/VCS/VGE commercial  processes  to contract productionTo have the ability to manage own time to ensure market and product knowledge is up to dateEnsure sales and churn targets are achieved every month.Work within given policies and processes of the VBA/VCS team.Monitor account performance and ensure that the set targets are metPrepare necessary reports and maintain such reports in VBA’s databaseSkills:Building an effective partner channels network and selling through the networkObjection handling, negotiating and deal ClosingBuild relationships and maintain networksAnalytical and usage of Microsoft applications 

Apply at https://ngcareers.com/job/2017-06/channel-account-manager-at-vodacom-business-nigeria-474/