Call Centre Officer at Hazon Holdings

Hazon Holdings is a continually growing and leading conglomerate domiciled in Africa. We specialize in raising standards through our synergy of diverse business units. We are core believers in driving people, processes and businesses to attain peak productivity in given fields through steadfastness and ultimate discipline.We are recruiting to fill the position below:Job Title: Call Centre OfficerLocation: LagosJob DescriptionEnsure high levels of customer Centric attitude to ensure resolution to customer concernEnsure that calls are answered within defined thresholds of 20 secondsMaintain and build lasting customers relationship by ensuring that concern attended are resolvedValidate customers' contact details and share update required with the supervisors.Identify and escalate situations requiring urgent attention to appropriate department. 

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