Analyst, Business Intelligence at MTN Nigeria

MTN is the largest provider of mobile network access and ICT solutions in Nigeria, connecting whole communities with each other and with the rest of the world.In 2001, MTN Nigeria was one of the first telecom operators to receive a GSM licence from the Federal government. Since then, we have led the growth in the voice market and today, we offer an integrated suite of communications products/services, including mobile voice and data, digital and mobile financial services as well as enterprise services to SMEs, public sector and corporate clients.At the heart of our company’s operations are a diverse group of committed men and women, who enjoy a work experience and culture that is challenging, dynamic and rewarding, guided by our core values of Leadership, Innovation, Integrity, Relationship and a Can-Do attitude.We were the first Nigerian company to be certified as an Investors In People (IiP) Gold company, which speaks to the depth and impact of our people management practices. It is also a reflection of our commitment to making MTN a Great Place to Work for our employees.With over 60 million customers, MTN is also the largest subsidiary of the MTN Group, a global brand spread across 22 countries in Africa, Asia and the Middle East. Division: Enterprise Business Unit Core purpose of the Job To produce analysis in support of EBU business intelligence strategy including requirements generation for new data/information needs of operating verticals from internally generated data.  Job Summary• Create dashboards for management giving complete view of revenue impact and customer loyalty and churners.• Develop and automate EBU business reports (standard reports / dashboards); derive business intelligence / insights from internal sources • Propose process efficiencies for data analysis, content, consistency, intelligence to maximize display and data quality assurance. • Perform variance analysis on projects within EBU • Produce analysis and business intelligence to EBU by utilizing various tools and drawing on proven proficiency/ experience (including all aspects of the architecture of cube/report design, creation etc.)• Provide management with fact-based, business-oriented actionable insights to facilitate informed decision making. • Validation and control of revenue reports.• Support Customer Lifecycle Management (CLM) for micro campaign opportunity tapping.• Assist and advise stakeholders in making informed and effective business decision.• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.  • Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values. Job ConditionsNormal MTNN working conditions.May be required to work extended hours  Note: Multiple applications are not allowed.

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