Agent Network Partnerships Manager at First Bank of Nigeria Limited (FirstBank)

First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.We are recruiting to fill the vacant position below:Job Title: Agent Network Partnerships ManagerJob ID: 1900005ILocation: LagosOrganization: DMD DirectorateSchedule: RegularJob Type: Full-timeJob Objective(s)To deepen the coverage of the Agent NetworkIdentify, establish, and manage required partnerships (internal and external) to promote network growth as well as product/ servicee offeringsDuties & ResponsibilitiesDevelop a standard and holistic framework for onboarding strategic partnerships for the Agent NetworkDevelop, implement and monitor the systems, people and processes necessary to ensure the achievement of the framework deliverablesDevelop and manage a performance framework to measure, monitor and evaluate the efficacy of the PartnershipsCreate standard bespoke proposals for various business segments and partnership opportunitiesDevelop and maintain standard operating procedure manuals for all activities related to identifying and managing strategic partnerships Collaborate with SBU Heads (Line Executives, Group Heads, Business Development Managers, Business Managers) to identify partnership opportunities to drive business performanceProvide periodic reports on the performance of the Partnerships to key stakeholders and executive managementProvide input to the design of strategic marketing initiatives / awareness programmes to drive network growth and visibilityExpenditure Budget:Key financial/statistical measures of your organizational unitNumber of staff:Staff costs: Costs that you control:Income that your team generates (if any): Transaction fees from billable transactionsFee Income: Transaction fees from billable transactionsKey Performance Indicators:Agent Network BasePercentage of active AgentsTransaction volumes (count), and Total net revenue (Group & Business Unit)Customer (Internal & External) Satisfaction Index 

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