After Sales Operations Manager (Automobile) at Coscharis Group Limited

Coscharis Group Limited – We are a reputable conglomerate with strong presence in automobile (having franchise of premium cars/vehicles) and with business interests in other major sectors of the economy and recently, we have ventured into commercial agricultureWe seek creative, talented and result-oriented individuals who are focused and career minded. At Coscharis group, you will have endless possibilities of receiving technical, products and sales training(Locally and Abroad), career development and rewards for your contributions to the company’s growth.We are recruiting to fill the position below:Job Title: After Sales Operations Manager (Automobile)Location: LagosKey ResponsibilitiesCandidates for this position will be responsible for identifying after sales weaknesses and areas of improvements;Implementation and management of improvements in administration of the workshops;Interface between customers and the workshop personnel;Ensuring that the complaints of the customers are attended to using best practices ;Management of incentives programmes for after sales;Implementing core processes of after sales department;Ensuring the recovery of break down vehicles and timely fixing by the workshop;Making sure that work flows through the workshop effectively and that targets and deadlines are achieved to pave way for customer satisfaction etc

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