Account Executive – Enterprise at Dell Nigeria

Dell – With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell’s team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.Dell Nigeria recruiting to fill the position below:Job Title: Account Executive – Enterprise – Central East AfricaJob ID R42800Location:  Lagos Nigeria & KenyaKey ResponsibilitiesViewed as a trusted business advisor to the customer, the Account Executive uses in-depth knowledge of Dell’s technology, products and services to help customers formulate strategy and direction.Involved in contract negotiation. Assumes responsibility to improve service, efficiency and quality of workSells multiple LOBs or low-end services (e.g. after point of sale, warranty tags, break/fix maintenance) with limited sales responsibility of high-end services (e.g. managed / professional services). Handles a large number of small to medium business accounts in a specified territory or limited number of larger accountsActs as a point of contact but may escalate customer issues/concerns as appropriateGain share of wallet/spend in Global customers in Enterprise SolutionsAccount management, including account planning and sales forecasting and engaging cross-functional resourcesAnalyses multiple market factors to both anticipate/identify customer problems/needs and recommends appropriate solution.Develops and implements account plans that drive the attainment of critical business objectives.

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